State Farm® Insurance Agent Richard Ramirez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeremy Anderson
January 23, 2026
5
out of
5
rating by Jeremy Anderson
"Dione worked to get me a quote on a buisness auto policy. She went over everything with me and explained all the coverages to me. She got my quotes same day, and was able to secure the policy with no issues. Very professional and informative experience. Thanks greatly for the help!"
We responded:
"Thank you so much for the kind words! We’re delighted to hear that Dione provided you with excellent service and made the process smooth and easy. We appreciate your trust in us and are always here to help with any of your insurance needs. Thank you for your continued business. "
Michelle Gallop
January 23, 2026
5
out of
5
rating by Michelle Gallop
"Dione assisted me with my Auto and Renters. She was very thorough in giving me all the options and costs. She answered all my questions and it was a pleasure working with her."
Anne Marie
January 19, 2026
5
out of
5
rating by Anne Marie
"Very much appreciate Jamie with Richard Ramirez State Farm office. Attention to details and responsive - great service!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jamie provided attentive and responsive service to you. We truly appreciate your feedback and look forward to continuing to assist you with all your insurance needs!"
Zainab Yousif
January 19, 2026
5
out of
5
rating by Zainab Yousif
"Excellent service provided by Naara! Fast, easy, and great price."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Naara provided excellent service and that you found the process fast, easy, and affordable. We appreciate your feedback and look forward to serving you again. "
Jim Queen
January 14, 2026
5
out of
5
rating by Jim Queen
"I tried several places online to get a lower rate and everyone was quoting me much higher rates. The agent at State Farm saved me 25% off my previous policy!"
We responded:
"Thank you so much for your kind words! We’re thrilled that we were able to save you 25% on your policy. We’re committed to providing great value and excellent service to our customers. If you ever need assistance in the future, don’t hesitate to reach out!"
danny shaffer
January 6, 2026
5
out of
5
rating by danny shaffer
"Naara was very helpful at getting me a policy set up for my truck. I am so glad I changed to State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If you ever need any assistance with your insurance in the future, please don’t hesitate to reach out!"
ruben castellano
December 22, 2025
5
out of
5
rating by ruben castellano
"I had a question in regards of my auto insurances . Naara the agent, explained everything to me. She is the one that has helped me when I got my insurance. She is professional, friendly and helpful. She has a way to treat others as if she knew you for a long time. She has people skills. She is one in a million. If you need insurance go and ask for her."
We responded:
"Thank you so much for your fantastic review! We are here to help with all your insurance needs. We look forward to taking care of you in the future!"
Rachel
December 21, 2025
5
out of
5
rating by Rachel
"Naara Aguayo Borrego at Richard Ramirez was amazing. She helped my family navigate transferring our car insurance for a move across the country and find home owners' insurance that worked for us. She even facilitated cancelling policies with my previous State Farm insurance agent and secured a refund after we were charged after cancelling our old policy. I was grateful to find such a responsive, communicative team, and I highly recommend them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Faze Brady
December 13, 2025
5
out of
5
rating by Faze Brady
"The young lady I spoke with on the phone and answered all my questions, gave me an excellent quote and closed the deal herself if I’m being honest! LsmithSr"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tina
December 11, 2025
5
out of
5
rating by Tina
"If you’re looking for an insurance office team that still gives you that personal service, look no further. Everyone at the Richard Ramirez State Farm office is great! They work together as a team and the communication is awesome. I recently had to ensure some personal articles, Jamie, Dione and Katrina did an excellent job in walking me through the process with timely updates and quick responses with quotes and answered all my questions. My family have all our insurances (Home, Cars, etc.) with State Farm because of this office team! No matter what the need has been through the years, this office has always taken care of us. I highly recommend this office for any type of insurance you may need!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elise Phillips
December 9, 2025
5
out of
5
rating by Elise Phillips
"Jamie Stewart was extremely helpful in making changes to my insurance. She was polite, helpful and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Robert Torres
December 3, 2025
5
out of
5
rating by Robert Torres
"Even though I’m moving to a new insurance provider, I want to acknowledge the great service I’ve received here. Jamie has been incredibly helpful and made every step simple and smooth. Thank you for the excellent support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sandi Poag
November 24, 2025
5
out of
5
rating by Sandi Poag
"Great service! Jamie Stewart Vafmiw provided quick much needed help today. My rent was increased since my Renters Insurance wasn't to the correct Apartment Management Company. She sent the information immediately. Which resolved the situation and headache for me! Great work."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sunny S
September 18, 2025
1
out of
5
rating by Sunny S
"When it comes to claims, it's almost impossible to get a hold of them. Have been calling and trying to talk to them for a while"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. UPDATED: We have been trying to look into your situation but are unable to locate your account. Please call our office to discuss further. "
Michelle Palomo
February 26, 2025
5
out of
5
rating by Michelle Palomo
"The best insurance team in Dallas. Laura always helps me with any insurance questions that I have and provides quality Customer Service. Thank you State Farm for taking care of my insurance needs!!"
We responded:
"Thank you, Michelle, for your kind words! We're thrilled to hear that Laura has been able to assist you with your insurance needs. Our team at State Farm is dedicated to providing top-notch customer service, and it’s great to know that we’re meeting your expectations!"
Sasha Knowlton
February 5, 2025
5
out of
5
rating by Sasha Knowlton
"Richard Ramirez and his staff are amazing. They are always patient, helpful, and willing to provide the best estimate for insurance. When accidents happen, they have been caring, kind, and extended their expertise to ensure that everything and our situation is taken care of. Laura- thank you for everything and all you do! You are the absolute best!!"
We responded:
"Thank you so much for your wonderful feedback! We’re proud to hear that Richard Ramirez and his team have been patient, helpful, and caring throughout your experience. Providing the best support and expertise during challenging times is our top priority, and your kind words mean a lot to us. Please don’t hesitate to reach out if you ever need assistance again. "
Maria Almanza
February 3, 2025
5
out of
5
rating by Maria Almanza
"Excellent customer service, thanks Naara!"
We responded:
"Thank you for your kind words! Naara and the team truly appreciate your feedback. We’re glad you had an excellent experience and look forward to assisting you again!"
Jesus Sotelo
January 14, 2025
5
out of
5
rating by Jesus Sotelo
"excellent service with miss Naara"
We responded:
"Thank you very much Jesus! We really appreciate it. We always try to provide excellent service."
Armando Martinez
April 28, 2023
5
out of
5
rating by Armando Martinez
"Laura is great! They are all helpful."
We responded:
"Armando, thank you for the shoutout for Laura! We greatly appreciate your business!"
Lily Viguerias
September 11, 2020
5
out of
5
rating by Lily Viguerias
"Mi agente desde hace más de 10 años !!"
We responded:
"Muchas gracias por confiar en nosotros durante más de diez años! Nos alegra mucho poder acompañarte y seguir brindándote el mejor servicio. Estamos aquí para lo que necesites. "
Amanda Richards
November 4, 2019
5
out of
5
rating by Amanda Richards
"Linda is great! They are always very helpful."
We responded:
"Thank you! We are always glad to help. "