State Farm® Insurance Agent Richard Ramirez

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

FAITH ONEILL

September 24, 2025

5 out of 5

"Esthela has been a great help answering our many questions"

We responded:

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

Sunny S

September 18, 2025

1 out of 5

"When it comes to claims, it's almost impossible to get a hold of them. Have been calling and trying to talk to them for a while"

We responded:

"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. UPDATED: We have been trying to look into your situation but are unable to locate your account. Please call our office to discuss further. "

Thomas Lickert

September 12, 2025

5 out of 5

"Love the service"

We responded:

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

Louis H.

August 29, 2025

5 out of 5

"Naara Aguayo Borrego was very professional and was very efficient."

We responded:

"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"

Gs D

May 6, 2025

1 out of 5

"Worst insurance you can get if you’re Hispanic. Don’t be fooled by the name they don’t care about you they care about your money. The adjusters they send are protecting the company so why pay for insurance with State Farm ?"

We responded:

"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."

Michelle Palomo

February 26, 2025

5 out of 5

"The best insurance team in Dallas. Laura always helps me with any insurance questions that I have and provides quality Customer Service. Thank you State Farm for taking care of my insurance needs!!"

We responded:

"Thank you, Michelle, for your kind words! We're thrilled to hear that Laura has been able to assist you with your insurance needs. Our team at State Farm is dedicated to providing top-notch customer service, and it’s great to know that we’re meeting your expectations!"

Navaneeth Kumar Buddi

February 7, 2025

5 out of 5

"I have pretty smooth experience"

Sasha Knowlton

February 5, 2025

5 out of 5

"Richard Ramirez and his staff are amazing. They are always patient, helpful, and willing to provide the best estimate for insurance. When accidents happen, they have been caring, kind, and extended their expertise to ensure that everything and our situation is taken care of. Laura- thank you for everything and all you do! You are the absolute best!!"