State Farm® Insurance Agent Richard Ramirez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emarie Holland
February 20, 2026
5
out of
5
rating by Emarie Holland
"Very nice people and easy to work with! I highly recommend. Naara was especially helpful!"
Billy Meister
February 20, 2026
5
out of
5
rating by Billy Meister
"Jamie was awesome to work with for my RV insurance. She took the time to explain all the options clearly, found me really good coverage that actually fit what I needed for my travels, and got everything set up fast with no headaches. Super friendly and responsive—definitely recommend her if you need RV insurance in Texas!"
Janeth Cruz
February 20, 2026
5
out of
5
rating by Janeth Cruz
"The best customer service ever! Naara helped get car insurance and made it so easy and smooth for me to transition. Very professional! Thank you so much!"
Noah Dodge
February 19, 2026
5
out of
5
rating by Noah Dodge
"Dione is great! She was a huge help when I had my car stolen - Service was fair, quick and easy."
Tom Tunks
February 17, 2026
5
out of
5
rating by Tom Tunks
"I had a stone hit my windshield and cause a foot-long crack in the glass. Dione in Richard Ramirez’s State Farm agency was super helpful in giving me instructions and navigating me through getting an appointment to have the windshield replaced and recalibrated. That happens in two days. Kudos to Dione and Richard Ramirez agency!!"
We responded:
"Hi Tom! Thank you so much for letting us know about your experience working with Dione. Glad to know you are getting your windshield replaced quickly. We love taking care of our customers. "
Craig Muster
February 11, 2026
5
out of
5
rating by Craig Muster
"Jamie is amazing!"
We responded:
"Hi Craig. Thanks so much for your review. We feel the same way! Jamie is a great asset to our office. We look forward to continuing to take care of your insurance needs. "
Atmando Prado
February 7, 2026
5
out of
5
rating by Atmando Prado
"State farm was very helpful during our claim period. Naara maintained good communication with us and we were always informed on where we were in tbe process."
We responded:
"Thank you for your kind feedback. We’re glad to hear that Naara was there for you throughout the claim process. We look forward to continuing to take care of your insurance needs. "
Lee
February 5, 2026
5
out of
5
rating by Lee
"Thankyou Dione for your assistance today. Because of your knowledge and expertise my business matter was resolved in minutes giving me peace of mind.Thanks again"
We responded:
"Thank you for sharing your positive experience. We’re delighted to hear that Dionne’s knowledge and expertise helped resolve your business matter quickly, providing you with peace of mind. We’re proud to have her on our team and appreciate your trust in us. Please feel free to reach out if you need any further assistance. "
Jeremy Anderson
January 23, 2026
5
out of
5
rating by Jeremy Anderson
"Dione worked to get me a quote on a buisness auto policy. She went over everything with me and explained all the coverages to me. She got my quotes same day, and was able to secure the policy with no issues. Very professional and informative experience. Thanks greatly for the help!"
We responded:
"Thank you so much for the kind words! We’re delighted to hear that Dione provided you with excellent service and made the process smooth and easy. We appreciate your trust in us and are always here to help with any of your insurance needs. Thank you for your continued business. "
Michelle Gallop
January 23, 2026
5
out of
5
rating by Michelle Gallop
"Dione assisted me with my Auto and Renters. She was very thorough in giving me all the options and costs. She answered all my questions and it was a pleasure working with her."
We responded:
"Thank you for taking the time to share your experience. I’m glad to hear that Dione took great care of you! We’re proud to have her on our team, and it’s wonderful to know you enjoyed working with her. Please don’t hesitate to reach out if you need any further assistance. "
Anne Marie
January 19, 2026
5
out of
5
rating by Anne Marie
"Very much appreciate Jamie with Richard Ramirez State Farm office. Attention to details and responsive - great service!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jamie provided attentive and responsive service to you. We truly appreciate your feedback and look forward to continuing to assist you with all your insurance needs!"
Zainab Yousif
January 19, 2026
5
out of
5
rating by Zainab Yousif
"Excellent service provided by Naara! Fast, easy, and great price."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Naara provided excellent service and that you found the process fast, easy, and affordable. We appreciate your feedback and look forward to serving you again. "
Jim Queen
January 14, 2026
5
out of
5
rating by Jim Queen
"I tried several places online to get a lower rate and everyone was quoting me much higher rates. The agent at State Farm saved me 25% off my previous policy!"
We responded:
"Thank you so much for your kind words! We’re thrilled that we were able to save you 25% on your policy. We’re committed to providing great value and excellent service to our customers. If you ever need assistance in the future, don’t hesitate to reach out!"
danny shaffer
January 6, 2026
5
out of
5
rating by danny shaffer
"Naara was very helpful at getting me a policy set up for my truck. I am so glad I changed to State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If you ever need any assistance with your insurance in the future, please don’t hesitate to reach out!"
Lisa Shote
January 6, 2026
5
out of
5
rating by Lisa Shote
"T.H.E. BEST Insurance agent, office staff ever. If you need reliability, good rates and top notch service, Jamie is who you need to contact.
I’m Statefarm for Life!!
Happy New Year 2026~"
We responded:
"Thank you for your FIVE STAR Review! We’re thrilled that you had great experience with us, your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
Faze Brady
December 13, 2025
5
out of
5
rating by Faze Brady
"The young lady I spoke with on the phone and answered all my questions, gave me an excellent quote and closed the deal herself if I’m being honest! LsmithSr"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tina
December 11, 2025
5
out of
5
rating by Tina
"If you’re looking for an insurance office team that still gives you that personal service, look no further. Everyone at the Richard Ramirez State Farm office is great! They work together as a team and the communication is awesome. I recently had to ensure some personal articles, Jamie, Dione and Katrina did an excellent job in walking me through the process with timely updates and quick responses with quotes and answered all my questions. My family have all our insurances (Home, Cars, etc.) with State Farm because of this office team! No matter what the need has been through the years, this office has always taken care of us. I highly recommend this office for any type of insurance you may need!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elise Phillips
December 9, 2025
5
out of
5
rating by Elise Phillips
"Jamie Stewart was extremely helpful in making changes to my insurance. She was polite, helpful and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sandi Poag
November 24, 2025
5
out of
5
rating by Sandi Poag
"Great service! Jamie Stewart Vafmiw provided quick much needed help today. My rent was increased since my Renters Insurance wasn't to the correct Apartment Management Company. She sent the information immediately. Which resolved the situation and headache for me! Great work."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
FAITH ONEILL
September 24, 2025
5
out of
5
rating by FAITH ONEILL
"Esthela has been a great help answering our many questions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sunny S
September 18, 2025
1
out of
5
rating by Sunny S
"When it comes to claims, it's almost impossible to get a hold of them. Have been calling and trying to talk to them for a while"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve.
UPDATED: We have been trying to look into your situation but are unable to locate your account. Please call our office to discuss further. "
Louis H.
August 29, 2025
5
out of
5
rating by Louis H.
"Naara Aguayo Borrego was very professional and was very efficient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Michelle Palomo
February 26, 2025
5
out of
5
rating by Michelle Palomo
"The best insurance team in Dallas. Laura always helps me with any insurance questions that I have and provides quality Customer Service. Thank you State Farm for taking care of my insurance needs!!"
We responded:
"Thank you, Michelle, for your kind words! We're thrilled to hear that Laura has been able to assist you with your insurance needs. Our team at State Farm is dedicated to providing top-notch customer service, and it’s great to know that we’re meeting your expectations!"
Navaneeth Kumar Buddi
February 7, 2025
5
out of
5
rating by Navaneeth Kumar Buddi
"I have pretty smooth experience"
We responded:
"Thank you for sharing your experience! We’re glad to hear that everything went smoothly for you. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know!"
Sasha Knowlton
February 5, 2025
5
out of
5
rating by Sasha Knowlton
"Richard Ramirez and his staff are amazing. They are always patient, helpful, and willing to provide the best estimate for insurance. When accidents happen, they have been caring, kind, and extended their expertise to ensure that everything and our situation is taken care of.
Laura- thank you for everything and all you do! You are the absolute best!!"
We responded:
"Thank you so much for your wonderful feedback! We’re proud to hear that Richard Ramirez and his team have been patient, helpful, and caring throughout your experience. Providing the best support and expertise during challenging times is our top priority, and your kind words mean a lot to us. Please don’t hesitate to reach out if you ever need assistance again. "